Epic Interoperability Consultant

Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.

Here at IMPaCT Care, we get out of bed every day to remake the American health workforce. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 20 states by 50 organizations like Kaiser Permanente, the Veterans Affairs Administration and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We’re making waves: on CNN, in WaPo, at the Fed…there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.

Interested? Read on.

Who you are:

You are an expert on Epic, specifically their Bridges (interoperability) and Resolute (billing) modules. You have successfully led enterprise level efforts to securely integrate 3rd party clinical data with Epic customers via secure interoperability processes to support native clinical and billing functions within Epic.

What you’ll do:

This is a consulting opportunity in which you will help IMPaCT push healthcare out of the box and into the community. If you are successful, a CHW will be able to jot a note on the back of a napkin in a laundromat and have this pushed seamlessly to clinical partners using Epic at the bedside, where it can be used for billing. In this role, you will not only oversee the seamless transfer of critical clinical data but also ensure that every byte serves its purpose in both clinical decision-making and streamlined billing processes.

• Design and implement secure, efficient, and cost-effective methods for transferring essential clinical data from our platform to clients' Epic systems, ensuring high usability without compromising system integrity.
• Mastery of Epic’s interoperability functionalities and limitations along with knowledge of its clinical and billing workflows to enable a smooth, accurate transfer of data.
• Provide expertise on healthcare data exchange protocols including, but not limited to, HL7, FHIR, CCD, and Direct.
• Lead project planning sessions and ensure effective knowledge transfer to internal teams to guarantee project success post-implementation.
• Leverage extensive knowledge of Revenue Cycle Management (RCM) to optimize data transfer processes.

What you bring:

• At least 5 years of direct experience with Epic modules such as:
  • Bridges
  • ClinDoc
  • Resolute
• At least 3 years of involvement in billing operations within the healthcare sector or a related field.
• Actual enterprise level implementation experience of end-to-end interoperability involving Epic and a third party vendor.
• Profound knowledge of healthcare information exchange protocols.
• Preferable experience with Revenue Cycle Management (RCM) software.
• Excellent communication, an expert at communicating complex interoperability issues to internal and external stakeholders.

One of our core values is to create a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.