Community Health Worker Program Coordinator

Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.

Here at IMPaCT Care, we get out of bed every day to change lives, with the most effective intervention in the world for addressing health inequity. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 20 states by 50 organizations like Kaiser Permanente, the Veterans Affairs Administration and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We’re making waves: on CNN, in WaPo, at the Fed…there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.

We’re changing the game, but also know the importance of enjoying the journey. That’s why we have made sure that IMPaCT Care is the place to be! We provide competitive compensation and equity grants, comprehensive benefits and plenty of opportunities for team-building and fun.

Interested? Read on.

Who you are:

You are highly organized and are able to prioritize tasks and move them ahead seamlessly to goal completion; you excel at keeping the trains running and keeping track of multiple moving pieces. One of your strengths is working independently while being part of a strong team. You not only fix the problem in front of you, but also work to fix the system. Communication is one of your strengths - you connect easily with people and leverage patience and open-mindedness in your professional and personal interactions.

What you’ll do:

As a Community Health Worker (CHW) Program Coordinator, you will be responsible for the coordination of CHW program activities and the collection and analysis of program data. You will support the team in critical ways, including patient enrollment and program monitoring/evaluation:

• Identify, contact and enroll patients eligible for the IMPaCT program
• Support staff schedules and activities
• Collect and organize data to help improve program quality and measure program outcomes

What you bring:

• 3 – 5 years of experience in program or research administration or coordination, or equivalent
• Strong communication and writing skills
• Excellent organizational skills with a keen attention to detail
• Ability to work independently and solve problems effectively
• Flexibility and adaptability
• Experience with data collection, data analysis and protocol implementation
• Proficient in Microsoft Word and Excel
• Ability to travel at least weekly to clinic sites in Baltimore and Prince George’s County, Maryland
• Bachelor’s Degree preferred

One of our core values is to create a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.