IMPaCT Care

Sales Operations Manager

Full-Time in United States %LABEL_POSITION_TYPE_REMOTE_ANY% - Entry Level - Sales

Job Announcement:

Sales Operations Manager

Amid clinical workforce shortages, rising healthcare costs and ongoing concerns about inequity, IMPaCT unlocks the power of the grassroots community health workforce.

Here at IMPaCT Care, we get out of bed every day to change lives, with the most effective intervention in the world for addressing health inequity. We find, train and enable Community Health Workers: caring people who keep their communities healthy. We have built the largest and most scientifically-proven Community Health Worker platform in the country, used across 22 states by 70 organizations like Kaiser Permanente, the Veterans Affairs Administration and United Way. Across multiple randomized controlled trials IMPaCT has achieved outcomes frequently believed to be out of reach, including $2,500 annual savings per patient, improved mental health and a Net Promoter Score of 94. We’re making waves: on CNN, in WaPo, at the Fed…there is even a new Medicare billing code for Community Health Workers that is modeled after IMPaCT.

We’re changing the game, but also know the importance of enjoying the journey. That’s why we have made sure that IMPaCT Care is the place to be! We provide competitive compensation and equity grants, comprehensive benefits, unlimited PTO and plenty of opportunities for team-building and fun. Plus you get to work from home.

Interested? Read on.

Who you are:

You are a healthcare project manager: you enjoy making the complex process of a healthcare B2B sale function like clockwork. You can be in a sales pitch, understand what’s going on and synthesize a clear plan. You are an over communicator. You can keep our sales, services, tech and legal teams in sync with each other and the customer, through changing business terms and evolving redlines. You are humble, detail-oriented and don’t drop balls. You have used systems like Salesforce and Asana, and understand the importance of high-reliability information for sales reporting and insights.

What you’ll do:

You will be the point guard of the sales team ensuring that everything from pitch to invoice flows smoothly. You will:

  • Meet with customers, take notes, track follow-up items and send summaries
  • Create project management plans using Asana, and help sales, services, tech and legal teams stay in sync with each other and the customer
  • Input and audit data and run reports in Salesforce
  • Support the finance team with payment tracking and invoicing

What you bring:

  • 2+ years of sales project management in a healthcare setting
  • Proficiency with Salesforce, Asana, Docusign and Excel
  • Strong organizational, communication and time-management skills

One of our core values is to create a diverse workplace that welcomes and values each team member’s unique perspective, background, and ideas. We are committed to an inclusive and diverse workplace.